Community policing or neighbourhood policing is a policing strategy and philosophy based on the notion that community interaction and support can help control crime, with community members helping to identify suspects, detain vandals and bring problems to the attention of police.


Slide Show CP

The Concept of Community

The Concept of Community

The goal of community policing is to reduce crime and disorder by carefully examining the characteristics of problems in neighborhoods and then applying appropriate problem-solving remedies. The “community” for which a patrol officer is given responsibility should be a small, well-defined geographical area. Beats should be configured in a manner that preserves, as
much as possible, the unique geographical and social characteristics of neighborhoods while still allowing efficient service.

Patrol officers are the primary providers of police services and have the most extensive contact with community members. In community policing efforts, they will provide the bulk of the daily policing needs of the community, and they will be assisted by immediate supervisors, other police units, and appropriate government and social agencies. Upper level managers and command staff will be responsible for ensuring that the entire organization backs the
efforts of patrol officers.

Effective community policing depends on optimizing positive contact between patrol officers and community members. Patrol cars are only one method of conveying police services. Police departments may supplement automobile patrols with foot, bicycle, scooter, and horseback patrols, as well as adding “mini-stations” to bring police closer to the community. Regular community meetings and forums will afford police and community members an opportunity to air concerns and find ways to address them.

Officers working long-term assignments on the same shift and beat will become familiar figures to community members and will become aware of the day-to-day workings of the community. This increased police presence is an initial move in establishing trust and serves to reduce fear of crime among community members, which, in turn, helps create neighborhood security. Fear must be reduced if community members are to participate actively in policing. People will not act if they feel that their actions will jeopardize their safety.

Although the delivery of police services is organized by geographic area, a community may encompass widely diverse cultures, values, and concerns,particularly in urban settings. A community consists of more than just the local government and the neighborhood residents. Churches, mosque, schools, hospitals,social groups, private and public agencies, and those who work in the area are also vital members of the community. In addition, those who visit for
cultural or recreational purposes or provide services to the area are also concerned with the safety and security of the neighborhood. Including these“communities of interest” in efforts to address problems of crime and disorder can expand the resource base of the community.

Concerns and priorities will vary within and among these communities of interest. Some communities of interest are long-lasting and were formed around racial, ethnic, occupational lines, or a common history, church, or school. Others form and reform as new problems are identified and addressed. Interest groups within communities can be in opposition to one
another—sometimes in violent opposition. Intracommunity disputes have been common in large urban centers, especially in times of changing demographics and population migrations.

These multiple and sometimes conflicting interests require patrol officers to function not only as preservers of law and order, but also as skillful mediators. Demands on police from one community of interest can sometimes clash with the rights of another community of interest. For example, a community group may oppose certain police tactics used to crack down on gang activity, which the group believes may result in discriminatory arrest practices. The police must not only protect the rights of the protesting group, but must also work with all of the community members involved to find a way to preserve neighborhood peace. For this process to be effective, community members must communicate their views and suggestions and back up the negotiating efforts of the police. In this way, the entire community participates in the mediation process and helps preserve order. The police must encourage a spirit of cooperation that balances the collective interests of all citizens with the personal rights of individuals.
The conflicts within communities are as important as the commonalities.

Police must recognize the existence of both to build the cooperative bonds needed to maintain order, provide a sense of security, and control crime. Police must build lasting relationships that encompass all elements of the community and center around the fundamental issues of public safety and quality of life. The key to managing this difficult task is trust.
refer article " Bureau of Justice Assistance "

Understanding Community Policing

Understanding Community Policing

Community policing is, in essence, a collaboration between the police and the community that identifies and solves community problems. With the police no longer the sole guardians of law and order, all members of the community become active allies in the effort to enhance the safety and quality of neighborhoods. Community policing has far-reaching implications. The expanded outlook on crime control and prevention, the new emphasis on making community members active participants in the process of problem solving, and the patrol officers’ pivotal role in community policing require profound changes within the police organization. The neighborhood
patrol officer, backed by the police organization, helps community members mobilize support and resources to solve problems and enhance their quality of life. Community members voice their concerns, contribute advice, and take action to address these concerns. Creating a constructive partnership will require the energy, creativity, understanding, and patience
of all involved.

Reinvigorating communities is essential if we are to deter crime and create more vital neighborhoods. In some communities, it will take time to break down barriers of apathy and mistrust so that meaningful partnerships can be forged. Trust is the value that underlies and links the components of community partnership and problem solving. A foundation of trust will
allow police to form close relationships with the community that will produce solid achievements. Without trust between police and citizens, effective policing is impossible.

Neighbourhood Policing

Neighbourhood Policing
What is neighbourhood policing?

Neighbourhood policing is a key - and permanent - element of reforms to make the police service more citizen focused. We are building a more responsive, locally accountable and citizen-focused police service through a programme to transform policing at a local level to meet the needs of communities.
What the public can expect to see from local neighbourhood policing team

Neighbourhood policing teams are involved in proactive or preventative work to tackle low level crime and anti social behaviour that may be a persistent issue or concern in the local community.

-communities can now expect to see increased numbers of PCSOs ( police community support officers ) patrolling their streets, addressing anti-social behaviour issues and building relationships with local people

-communities should also have information about how their local force will be policing the local community, and have a point of contact for their neighbourhood team

-local people will have the opportunity to tell the police about the issues which are causing them concern and help shape the response to those issues.

Citizen-Forcused Policing

Citizen-Forcused Policing
Citizen-focused policing is a new way of policing in which the needs and expectations of individuals and local communities are always reflected in police decision-making and service.
We want to change the way people experience policing and community safety services on the ground, by focusing on the needs of the individuals and communities that receive and use police services.

We believe that citizens must feel that the police and the criminal justice system put them first.

A radical change in police approach

It is this simple: the needs and concerns of citizens should always be integral to the way policing is conceived, managed and delivered.

This is not a bolt-on to existing ways of doing business, but something that requires a cultural and operational change. Citizen-focused policing does not only apply to the public-facing parts of the organisation, but to everyone within all forces, at all levels, whatever their function.

Five critical elements

There are five key workstreams to the citizen-focused policing programme:

-improving the experience of those who have contact with the police

-embedding neighbourhood policing into local communities

-effective community engagement – which includes consultation, marketing and communications, and public involvement

-public understanding and local accountability of policing

-organisational and cultural change to bring about increasingly responsive services where feedback from frontline staff and the public is used continuously
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In August 2008, all residence of ss20 Damansara with police held a program in conjunction of national merdeka celebration. This one day program was aimed to strengthen the tie between residence and the police in order to reduce the crime rate in the area. With hope that the community will be the eyes and ears to help the police in their responsibility to curb the problems. This programme was one of the community policing activities held along the year 2008. It was attended by the Chief Inspector Thomas Suluk the Head officer of Damansara Police Petaling Jaya.

The activities that were organized: sings,dancing, briefing,breakfast with all residence etc.Managed at ss20/15 Damansara Kim Petaling Jaya field (Central Zone).

Community policing gallops to success

Community policing gallops to success
Enhancing community policing project will be one of the strategies used by Selangor police in its efforts to curb crime this year.

Selangor police chief Datuk Khalid Abu Bakar said the pilot project conducted at SS20 in Damansara Utama has won good response from the public.

With several policemen on their crime prevention rounds clearly visible on horseback, the crime rate in SS20 has seen a drop of between 20 and 40 per cent since the community policing programme was implemented, Khalid said.

The decrease in crime in the area was also attributed to residents being more aware and pro-active in providing police with information on criminal activities in the area.
After the success in SS20, Selangor police introduced the community policing programme in Damansara Utama.

"We have limited manpower and we have to seek help from the public to assist us in combating crime," said Khalid.

Community policing is a collaboration between police and residents in preventing and busting crime.

January 02, 2009 -the star-

Community-policing programme a success

Community-policing programme a success

The crime rate in SS20 Damansara Utama has seen a sharp drop of between 20 to 40 per cent and Petaling Jaya police believe that this is due to its new community-policing programme.

Petaling Jaya district deputy police chief, Superintendent Abd Razak Elias said the decrease is due to the joint efforts of police and residents to curb crime.

"I am pleased that co-operation between residents and police has managed to reduce crime in Damansara as we all know it has the highest crime rate in Petaling Jaya. The implementation of community-policing has made residents more aware about security in their areas," he said.

Petaling Jaya police headquarters has made SS20 the pioneering area and pilot testing ground for the implementation of the community-policing programme.
The programme comes under the supervision of Bukit Aman, Selangor State police and Maktab Polis Cheras.

After the recent launch of community-policing, Razak said some residents’ associations in Petaling Jaya have called him asking for police to provide the programme in their areas.
"So far, three residents’ associations from Bandar Utama, Subang Perdana and Kuala Kubu Bharu have asked for community-policing. However, we can’t apply the programme in Kuala Kubu Bharu because it is not under our jurisdiction," he said.

He added that police would conduct community-policing projects with the National Unity and Integration Department to enhance civilian patrolling system in residential areas and also organise safety workshops for the community.

Meanwhile, Petaling Jaya district police plan to make horse patrols a permanent feature for crime prevention in residential areas.
"We have requested the Horse Unit from Bukit Aman to do permanent horse patrols at residential areas in Petaling Jaya because during the pilot project we found such patrols effective in attracting the community to work with police to curb crime," he said.

However, besides the horse patrols, conventional patrols using cars and motorcycles will be included while at the same time dialogues with residents to curb crime will continue.
November 26, 2008 - the star

Combating crime together with the force

Combating crime together with the force

WITH the increasing crime rate and the manpower shortage in the police force, community policing is perhaps one of the most practical measures to curb crime.

Never too young: Jipa speaking to the residents and their children before the second patrol.

The programme was recently launched in Ipoh, Muar, and Sedili Kecil in Kota Tinggi,
In Selangor, ACP Arjuinaidi Mohammad of the Petaling Jaya police district has also announced that a pilot project of the programme would be launched at Damansara Kim.

Arjuinaidi had said that if the project was successful, similar programmes would be implemented in other areas in Petaling Jaya.

According to Chief Insp Thomas Sulok, the officer-in-charge (OCS) at the Damansara police station, the objective of the community policing programme is for the local community to co-operate and work with the police to monitor their residential areas.

“It will also increase the public’s confidence in the police. Community policing is also about having the presence of the police in the community,” Sulok said.
“Through activities such as patrolling together, we hope to lower the crime rate,” he said.
He said a meeting would be called to brief the residents about the purpose and operation of the programme.

“Damansara Kim was chosen for the pilot project because its residents association is active and there is encouraging response from the residents. It is also near the Damansara police station,” he said.

Residents interviewed by StarMetro said they were glad that the police had chosen their community for the pilot project.

According to Andrew Chong, a member of the SS20 Rukun Tetangga Jiran Mas, the community policing programme is a chance for the residents to become friends with the police personnel and work with the law enforcement officers to safeguard the security of the community.

One of the activities in the programme is Rondaan bersama PDRM (Patrolling with the Royal Malaysian Police Force), where residents go on patrol in their areas with the police.
SS20 resident Tan Eng Cheang, a Rukun Tetangga committee member, said everyone, including him, had been saying that they did not have the time but he now realised that they could do it if they were willing to make a commitment to the cause.

“We must help ourselves in order for others to help us. We cannot leave everything to the police as they lack the manpower and have limited resources,” Tan said.
“The police also need our support. By patrolling with the police, it will boost their morale as there have been many complaints that the police are not doing their job,” he said.

SS20 Rukun Tetangga chairman Eileen Thong echoed Tan’s sentiment.
“Instead of just complaining, residents should take a pro-active role and do their part for the community. We share a common concern for safety. We should get to know our neighbours and care for each other,” she said.

Thong urged RT committee members to take the lead and walk the talk by taking part in the neighbourhood patrol with the police.

Working together: Damansara Kim residents and police patrolling together during the programme.

Activities like this also help to promote racial integration,” she said.
According to the flyers distributed to residents, the community policing programme involves groups of four to five residents accompanying the police to patrol in the various zones in their areas.

A team leader will be appointed and the person is responsible for informing the police of the patrol date and time.According to Tan, the patrolling will be done on an ad hoc basis.
“It will not be a set routine or else the criminals would know the pattern and take advantage of the time where there is no patrol,” he said.
Tan said lately the police were more efficient in responding to calls from the public.
“The other day when there was a break-in at my neighbour’s house, they reached the place within five minutes,” he said.

Tan also urged his neighbours to join the Rakan Cop and be the eyes and ears of the police.
Meanwhile, residents from other areas have mixed reaction towards the programme.
Section 12 Residents Association chairman R. Rajasoorian said the programme could only succeed with the cooperation of residents.

“It’s a good idea but it depends on what time the patrol will take place as many of the residents are working,” he said.Theodore Tan, the president of the resident association for the Alissia and Atilia areas in Ara Damansara, also feels that the residents’ cooperation is crucial.
“Our neighbourhood is a guarded community, where we hire security guards. But it will be good to have the police among us,” he said.

“However, I do not think that residents here would want to patrol with the police as they come back from work at different times and some may be too tired then,” he said.

The cops can dance, too!

The cops can dance, too!

WHO said that the policemen are no fun to be with? Ask the residents of SS20 Damansara Kim and they will tell you that they even enjoy a dance or two.

The police showed their friendly side when they danced with residents during a recent get-together with the SS20 Damansara Kim residents.

The SS20 Rukun Tetangga had organised the Hari Mesra bersama Polis at the Central Zone field in their neighbourhood.

In conjunction with the Merdeka celebration, the police and SS20 residents danced together to the tune of patriotic songs like Jalur Gemilang and Tanggal 31.

The dance was led by PJ Utara Unity Line Dance Council chairman Elena Tan. The council members also performed fan line dances.

Get down on it: The cops showing their lighter side during the event.
Even the neighbourhood patrol dog joined on the fun and danced alongside.
Andrew Chong, a member of the Ketua Jiran Mas Rukun Tetangga, then lead the crowd for a Xiang Gong (Fragrant Qi Gong) exercise.

“This is an ice-breaking session for police and residents,” Chong said.
SS20 Rukun Tetangga chairman Eileen Thong, who was also the organising chairman for the event, said the aim of the event was to instil patriotism and promote good neighbourliness.
“It is also to promote interaction between the police and residents and among residents,” she said.

Thong also took the opportunity to announce to the residents that their neighbourhood had been chosen for the first community policing programme in Selangor.
Before the event, Rukun Tetangga committee members also visited residents’ homes to explain about the programme.

“We must also get to know our own neighbours better so that we can learn to care for each other and therefore watch out for each other. This will go towards combating crime to an extent,” Thong said.

Chief Insp Thomas Sulok, the officer-in-charge (OCS) at the Damansara police station, his deputy Sjn Mejar Jipa Langob and other policemen were presen at the event.
Residents took the opportunity to interact with the police personnel over tea after the performances.

TTDI Rukun Tetangga secretary S, Murigiah, who was also invited to the event, said TTDI residents hoped to launch their own neighbourhood watch as well.

Nordin Mansor of the Damansara Utama Residents and Owners Association (DUROA), also an invited guest at the event, said there should be more inter-racial activities such as this.
“It’s not necessary to hire security guards if neighbours look out for each other,” he said.
Rukun Tetangga security committee coordinator Chiam Tow San, who has been staying in SS20 for the past 30 years, said the community policing programme was a positive start.

“This will be a joint effort in creating awareness and to have meetings and voluntary patrolling. I also make friends with the Alam Flora people and we sometimes trim the trees ourselves. We don’t rely on the MBPJ,” he said.
Tuesday September 16, 2008 - The Star

Residents Master The Art of Self-Defence

Residents master the art of self-defence

Residents of all ages learning self-defence techniques as part of the community policing exercise.

PETALING JAYA: Instead of spending the weekend lazing around at home, 70 residents from SS20 decided to do something more constructive -- learn the useful art of self-defence.

They woke up at 7am to participate in a self-defence session led by ASP Yap Khiam Wai, followed by neighbourhood patrolling by two horses and two police dogs.Residents learnt ways to protect themselves before witnessing how the trained horses and dogs from the Federal Reserve Unit worked during the neighbourhood patrol.

Chief Inspector Thomas Sulok of the Damansara police station brought in the calvary and canine unit as a community relations project.

Chief Insp Thomas Sulok
He said the training in self-defence was part of the Citizen Arrest exercise. He praised the residents for organising the community programme and hoped more residents will come forward to learn about self-defence"This is our first time patrolling the neighbourhood with the canine unit.

A month ago we brought the calvary unit and conducted a similar self-defence session. "We are still at the early stage of introducing community policing to the residents but they are fast and enthusiastic learners," he said.Sulok said the SS20 community was large and called for both the north and south zone residents to participate in the exercise.

Residents welcomed the interactive session with the police force and hoped the self-defence sessions would be held more frequently.

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Useful Contact Number

Bukit Aman: 03-22627555, 03-22626444
Rakan Cop 03-21159999. 03-20529999
Rakan Cop SMS: 32728

Police Station Damansara Utama:
03-77222222, 03-77284379
Officer Commanding Station Police DU,
Chief Inspector Thomas:
Deputy OCS Police DU, Sgt Major Jipa:
Police in charge of SS20, Sgt Jamil:

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